Small Business IT Consulting – Support Packages
We have a variety of packages available of our Virtual IT Manager and PC Tech On-Call services. Our goal is to develop a long-term relationship with our clients, and to be there for you whenever you need us.
PC Maintenance Subscription for small business
Our PC Maintenance Subscription provides daily monitoring of your computer health PLUS highly discounted on-demand maintenance and support. Via a small utility installed on your PC and your Internet connection, we can:
- Monitor your system’s health, including security patches, software updates, anti-virus updates, and hardware components like hard drives and memory
- Should any issues arise, or if you have special requests, we can provide on-demand remote support at a 20% discount off our standard billing rate (discounted to $120.00/hour).
PC monitoring with discounted remote support is $27/month for 1 machine, $50/month for 2 machines ($25 each), or 19.99/month per machine for 3 or more machines.
Sign up here:
On-demand support for small business
Most of our clients use our PC maintenance subscription (above) as a very cost-effective way to keep their computers healthy. However, on-demand support is also available to customers for one-time use.
Via a small utility installed on your PC and your Internet connection, we can provide remote support via Internet and over the phone. Billing rate is $150/hour. (There is a 1-hour minimum for a new customer, and a half-hour minimum for existing customers.)
On-site service is also available in the Denver metro area with a $150 trip charge.
Purchase a block of 3 remote support hours here:
Additional hours above this block will be billed at time of service. Unused hours (above your minimum) will be credited toward your next support incident.
Purchase a block of 3 hours with on-site support here:
Additional hours above this block will be billed at time of service. Unused hours (above your minimum) will be credited toward your next support incident and can be used toward remote support, or on-site support with an additional fee.
On-site support in Denver
In the Denver metro area, we can also provide on-site support. There is a $150 trip charge plus a 1-hour minimum for on-site services. (For clients using our monitoring services, the trip charge is discounted to $125.)
Unlimited support packages for your small business
We also offer unlimited support packages at very reasonable rates, based on the size of your business. These packages include:
- Telephone support
- Remote support
- Local on-site service
- Virus removal
- Backup management
- Security updates
- Troubleshooting and general computer help
Call us today at 303-625-9835 to discuss your support needs if you would like a quote for an unlimited support package.
PC Tech On-Call Support Hours
Regular support hours (for unlimited support packages) are Monday–Friday, 8 AM to 5:30 PM MST, Federal holidays excluded. Extended support hours are also available.